Filling out questions

Next to the category name you can see a "?" sign, press it and read the information on this category. If you do not belong to any category, you should buy an adult ticket.

Do not worry, if you entered a wrong date during ordering, send a letter to our e-mail address and mention the following data:

• Ticket number
• Correct date for replacement

Do not worry, most likely you have entered a wrong e-mail address during the ordering.

Send a letter to our e-mail address, stated in the contacts and mention the following data:

• Name of excursion (event)
• Contact information, that you entered during the ordering

To cancel the order and receive a refund send a letter to our e-mail address, stated in contacts and mention the ticket number.

However, take note of cancellation and refund rules, stipulated in ticket purchase rules for each excursion (event). To avoid unpleasant situations and loss of money always read the rules of ticket purchase.

First of all, we would like to thank you for writing a review.

Thus other website users will have an opportunity to consider other people's experience, who have already visited the place, and make a right choice.

To leave a review on excursion, open the page of this excursion on the website and in a bookmark "Reviews" write your feedback.